Why isn’t the preview working in safari?

If you're using Safari and the preview isn't opening, it's likely because Safari is blocking it as a pop-up. Since our preview feature opens in a new window, Safari’s default settings may prevent it from displaying properly.


How to Fix It

To resolve this, you’ll need to allow pop-ups for our site. Follow the steps in this article:

https://support.apple.com/en-jo/guide/safari/sfri40696/mac#:~:text=Choose%20Safari%20%3E%20Settings%2C%20then%20click,for%20the%20website%2C%20choose%20Allow


Once pop-ups are enabled, try opening the preview again. If you continue to experience issues, we recommend using a different browser, such as Chrome or Firefox.

If you need further assistance, feel free to contact our support team.

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